Shipping & Return Policy

Shipping Policy

Orders placed by 1 p.m. CST will be same-day shipped on in-stock items. 
Shipping charges include insurance plus a handling fee.
Orders are shipped UPS/FedEx ground unless otherwise requested.

Freight, freight insurance and COD fees (if applicable) are added to each invoice.  All goods are shipped FOB our warehouse in Katy, Texas.  Any claims for goods damaged in shipment must be made with the freight carrier.

OPTIONAL SHIPPING METHODS:

+UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air
   Saver, UPS 2nd Day Air A.M., UPS 2nd Day Air, UPS 3 Day Select 

+FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2nd Day Air, FedEx Express Saver(3 Days)

+US Postal Service
  USPS published rate plus $20.00

+Greyhound Bus Service
  Greyhound published rate plus $30.00

DROP SHIPMENTS / THIRD PARTY SHIPMENTS:

All merchandise drop-shipped to third parties must be inspected for accuracy (against packing list) and product flaws before printing or embroidering.  BAW is not responsible for discrepancies on orders sent to anyone other than the invoiced customer.

 

Return Policy

+ Merchandise over 30 days old and discontinued styles cannot be returned.

+ All claims for shortages, damages, etc. must be made within 48 hours of receipt of merchandise. 

+ Absolutely no returns on printed, washed or decorated merchandise. Inspect garments before decorating.

+ If for any reason you are not satisfied with your merchandise, call within 5 days of receipt of goods for a return authorization number.
   You will receive a prompt credit, exchange or refund upon receipt of returned merchandise. 

+ All returns, including returns due to customer ordering error, are subject to a 15% restocking charge.

+ All unclaimed or refused COD shipments are subject to a 15% restocking charge, in addition to freight and COD charges.

+ No returns will be accepted by our warehouse without a valid return authorization number.

+ Defects in merchandise must be indicated by placing tape over the flaw.

+ All sales on closeout styles are final.  No returns.

 

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